Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 337 reviews

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Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  337 reviews

TripAdvisor Rating  4.0/5  946 reviews

Certificate of excellence 2023

OK For A Short Stay With Small Children

TripAdvisor rating 3.0/5

TrevTrav TripAdvisor review

My wife and I stayed here for four nights with our friends and their son's family, with two children 5years and 7years. The hotel is well located for a family break with small children at the north end of Pattaya away from the more rowdy end. The hotel is 400mts from the beach side road and 400mts from the back road which has more malls and variation than the beach road’s endless bars and restaurants. You can just flag down and jump on one of the hundreds of “Baht Buses” anywhere on-route, which shuttle along the beach road and return along the back road and get off and on where ever you want. They even go to the Jomtien Beach, the next resort along past Pattaya’s headland. So full marks for location with a family. The hotel itself is OK although a bit disappointing. The staff were friendly and helpful enough, but the rooms are basic and a bit tired and worn, although the room was cleaned everyday and towels changed it seemed like the cleaners were not given much time per room and so the general cleanliness of the room was only just OK. We did not eat at the hotel as there are dozens of varied places to eat only a few minutes walk away, with entertainment and soooo much cheaper than the hotel. A plus is the children’s play pool with slides, waterfall and fun for the kids, which is OK for a short break but the novelty might wear off on a longer stay. OVERALL VERDICT - OK for a short stay with kids for the novelty of the play pool, location good, staff nice, but rooms are under par.

Horrible hotel and ‘Aomaem’ is an ill mannered rude receptionist

TripAdvisor rating 1.0/5

Ibrahim A Friends getaway - TripAdvisor review

Horrible hotel experience thanks to an ill mannered no class receptionist called ‘Aomaem’ who verbally abuses hotel guests just because she feels like it. From dirty towels to broken furniture to lousy internet WiFi. This place is low level no standard cheap hotel in the clothing of a 4 star establishment. They don’t provide bathrobes or slippers unless you request them. Their front desk receptionist are half depressed and the other half are out of control rude people that hotel management has no control over. It’s a little circus that seems to be functioning randomly. Stay away from this place it’s not worth the money.

Mercure Pattaya

TripAdvisor rating 3.0/5

roryjdoyle Business - TripAdvisor review

Mercure Pattaya, part of ACCOR group of hotels is a basic family resort hotel located walking distance from the beach directly behind the Holiday Inn hotel. Good hotel for families. Located about 15 minutes away by car from walking street restaurants and bars

Not advised to go there for family

TripAdvisor rating 1.0/5

J3011DTalexk Families - TripAdvisor review

Probably one of the worst hotels stayed in Thailand for the past 10 years. - Aircon either too cold or too hot, difficult to adjust properly the temperature - Sink was flooded after 1 use - Room was dirty at our arrival despite checked in at 10.00 PM - Asking to change bed sheets, house maid said "I did it already yesterday" - Lift was in dark for a whole morning because of the light was broker, despite informing them in the morning - kid friendly pool is super cold

good location

Customer review rating 4.5/5

L. Couples - Confirmed reviews ALL

great location.nice room. reservtion staff was not welcoming, sadly. the one staff that was friendly was the bellhop guys

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Other web-users rate our hotel

  • 933 reviews 9.5/10 Location
  • 1,153 reviews 5.8/10 Room
  • 964 reviews 7.3/10 Service
  • 42 reviews 3.3/10 WiFi
  • 574 reviews 6.8/10 Amenities
  • 524 reviews 6/10 Cleanliness
  • 494 reviews 5.4/10 Breakfast
  • 478 reviews 3.2/10 Comfort

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